Customer Experience Management (CEM) Market 2017: Growth Analysis, Distinguish and Forecast to 2025

Portland, OR -- (SBWIRE) -- 09/14/2017 -- The global customer experience management market is expected to grow at a CAGR of around 22% from 2017 to 2025. Customer experience management (CEM) is the practice of building and reacting to consumer interactions to satisfy their expectations. In addition to increasing loyalty and advocacy, it involves a strategy that demands process change and an array of technologies to succeed. Emergence of customer experience management services has helped in lowering at-risk revenue and winning over lost customers. The solution further enables business owners to engage their consumer as a sustainable element for progress. CEM further minimizes the cost of new customer acquisition.
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